Last updated: January 2026
MartNest ("we," "us," or "our") is committed to protecting the privacy of individuals and businesses that use our automation systems. This Privacy Policy outlines how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal identification information (name, phone number, email address)
- Business information (business name, GST number, trade details)
- Transaction data (sales records, purchase entries, payment information as entered by users)
- Communication data (WhatsApp messages exchanged with our automated systems)
- Device and usage information (device type, interaction timestamps)
2. Purpose of Data Collection
We collect and process data for the following purposes: to provide and maintain our automation services, to process and respond to user requests and commands, to generate reports and analytics for the user's own business, to send system notifications and confirmations, and to improve our systems and user experience.
3. Data Security Practices
We implement industry-standard security measures to protect your data, including encrypted data transmission and storage, secure cloud infrastructure with access controls, regular security assessments and monitoring, and role-based access controls for system administration.
4. No Selling of Personal Data
MartNest does not sell, trade, or rent personal information of users to any third party. We do not share your data with external parties for marketing or advertising purposes.
5. Compliance with Indian Regulations
Our data handling practices are designed to comply with applicable Indian laws and regulations, including the Information Technology Act, 2000 and related rules. We are committed to adhering to evolving data protection standards.
6. Data Retention Policy
We retain user data only for as long as necessary to provide our services and comply with legal obligations. Users may request deletion of their data by contacting us at the details provided below. Upon termination of services, user data will be securely deleted within a reasonable timeframe.
7. User Rights
Users have the right to access their personal data held by us, request corrections to inaccurate data, request deletion of their data (subject to legal requirements), withdraw consent for data processing, and receive information about how their data is used.
8. Important Disclaimer
MartNest provides digital automation systems and does not directly process financial transactions. All financial data entered by users is managed within the user's own account and is the responsibility of the user. MartNest acts solely as a technology service provider.
9. Contact for Privacy Matters
For any privacy-related questions or requests, please contact us at: martnest01@gmail.com